Legal
Privacy policy
How AW Labs Ltd handles information when you use this website.
Last updated: 3 August 2026
1. Who we are
AW Labs Ltd is a software company registered in England and Wales. For privacy questions, contact support@theawlabs.com.
2. Information we collect
This website does not ask you to create an account and does not directly collect personal information through forms. If you email us, we receive the information you choose to provide, such as your name, email address and message.
3. How we use information
We use correspondence to respond to enquiries, provide support, maintain business records and protect the security of our services. We do not sell personal information.
4. Lawful basis and retention
We process correspondence where necessary for our legitimate business interests or to take steps at your request. We retain it only for as long as reasonably needed for the purpose it was collected, or to meet legal obligations.
5. Service providers and international transfers
Our website and email services may be supported by trusted technology providers. Those providers may process limited technical data in other countries under appropriate safeguards.
6. Cookies and technical data
We do not currently use advertising cookies. Our hosting provider may process basic technical information, such as IP address, browser type and request logs, to deliver and secure the website.
7. Your rights
Depending on applicable law, you may ask to access, correct or delete your personal information, restrict or object to processing, or request a portable copy. You may also complain to the UK Information Commissioner’s Office.
8. Changes
We may update this policy as our website and services develop. The current version and its effective date will always appear on this page.